The software requires specific TCP ports (default is usually 32032) to be open. Ensure that firewalls on both the technician’s and customer’s networks allow traffic on this port. Password Protection

Locate the within the installation folder or download it separately from the IncentivesPro Downloads page .

Version 1.9.7 introduced several critical enhancements that remain relevant for legacy system support: Enhanced Compression:

It is important to note that Version 1.9.7 is a legacy product. If you are setting up a new service environment, you should strongly consider the latest version (Version 2.x). While legacy versions rely on standard TCP/IP routing and manual firewall configurations, Version 2.0 introduces TLS 1.3 encryption with end-to-end security to ensure your data and your client's data remain private and safe from eavesdropping in the modern threat landscape.

: Compatible with a wide range of hardware, including mobiles for flashing/FRP unlocking and CNC controllers.